Booking Appointments
Appointments may be requested by:
- Phone or text: (408) 728-4420
- Instagram DM: @livforcolor
- Email: oliviaesenbock@gmail.com
A consultation is recommended for all new color guests and major transformations.
Salon Policies
Clear expectations · relaxed appointments
Salon Policies
Thank you for choosing LivforCOLOR. These policies help create a personalized, relaxing experience while respecting everyone’s time. Please review them before booking.
48 hoursCancellation notice
15 minutesLate-arrival grace period
7 daysRequest an adjustment
DepositsRequired for select services
Deposits
A deposit is required for all new clients, blonding services, color corrections, and appointments longer than two hours. It is applied to your total and secures your appointment.
Deposits are non-refundable and may be transferred once when at least 48 hours’ notice is provided.
Cancellation Policy
- Please provide at least 48 hours’ notice.
- Cancellations with less than 48 hours’ notice may be charged 50% of the scheduled service.
- No-shows may be charged 100%.
- Repeated late cancellations or missed appointments may require full prepayment.
Late Arrivals
Arriving more than 15 minutes late may require your appointment to be rescheduled or your service to be modified so the next guest’s time is protected.
New Color Guests
New color guests should review the “Before Your Appointment” guide and share an accurate color history. This helps Liv assess timing, pricing, hair health, and realistic results.
Color Corrections
Color corrections may require multiple appointments. Hair health always comes first, and a specific result cannot be guaranteed in a single visit.
Service Adjustments
Please contact Liv within seven days if you believe an adjustment is needed. Complimentary adjustments apply only to the original agreed-upon service—not a change of mind or a request for a new look.
Hair Color Guarantee
Color longevity depends on home care. Results cannot be guaranteed when professional recommendations are not followed, box color or other at-home chemicals are used, another stylist performs a chemical service, or relevant hair history was not disclosed.
Please contact Liv before attempting any correction at home.
Children & Additional Guests
For safety, comfort, and a calm studio experience, only clients receiving services may attend unless arrangements have been made in advance.
Payment
Payment is due when your service is complete. Accepted payment methods are cash, Venmo, and Zelle.
Health & Safety
Please reschedule if you are unwell or contagious. LivforCOLOR reserves the right to refuse or reschedule service when illness is present and follows Arizona State Board sanitation standards.
Pricing
Services are priced on an hourly sliding scale based on complexity. Your starting point, desired result, hair density and length, products, and time all affect the final cost.
An estimate will be provided whenever possible, and any additional time or services will be discussed before proceeding.
Respect Policy
LivforCOLOR is an inclusive, respectful environment. Service may be refused or discontinued in response to abusive, threatening, discriminatory, or otherwise inappropriate behavior.
Questions before you book?
Liv is happy to talk through your service, timing, and expectations before your appointment.