Skip to content

Salon Policies

Clear expectations · relaxed appointments

Salon Policies

Thank you for choosing LivforCOLOR. These policies help create a personalized, relaxing experience while respecting everyone’s time. Please review them before booking.

48 hoursCancellation notice
15 minutesLate-arrival grace period
7 daysRequest an adjustment
DepositsRequired for select services

02

Deposits

A deposit is required for all new clients, blonding services, color corrections, and appointments longer than two hours. It is applied to your total and secures your appointment.

Deposits are non-refundable and may be transferred once when at least 48 hours’ notice is provided.

03

Cancellation Policy

  • Please provide at least 48 hours’ notice.
  • Cancellations with less than 48 hours’ notice may be charged 50% of the scheduled service.
  • No-shows may be charged 100%.
  • Repeated late cancellations or missed appointments may require full prepayment.
04

Late Arrivals

Arriving more than 15 minutes late may require your appointment to be rescheduled or your service to be modified so the next guest’s time is protected.

05

New Color Guests

New color guests should review the “Before Your Appointment” guide and share an accurate color history. This helps Liv assess timing, pricing, hair health, and realistic results.

06

Color Corrections

Color corrections may require multiple appointments. Hair health always comes first, and a specific result cannot be guaranteed in a single visit.

07

Service Adjustments

Please contact Liv within seven days if you believe an adjustment is needed. Complimentary adjustments apply only to the original agreed-upon service—not a change of mind or a request for a new look.

08

Hair Color Guarantee

Color longevity depends on home care. Results cannot be guaranteed when professional recommendations are not followed, box color or other at-home chemicals are used, another stylist performs a chemical service, or relevant hair history was not disclosed.

Please contact Liv before attempting any correction at home.

09

Children & Additional Guests

For safety, comfort, and a calm studio experience, only clients receiving services may attend unless arrangements have been made in advance.

10

Payment

Payment is due when your service is complete. Accepted payment methods are cash, Venmo, and Zelle.

11

Health & Safety

Please reschedule if you are unwell or contagious. LivforCOLOR reserves the right to refuse or reschedule service when illness is present and follows Arizona State Board sanitation standards.

12

Pricing

Services are priced on an hourly sliding scale based on complexity. Your starting point, desired result, hair density and length, products, and time all affect the final cost.

An estimate will be provided whenever possible, and any additional time or services will be discussed before proceeding.

13

Respect Policy

LivforCOLOR is an inclusive, respectful environment. Service may be refused or discontinued in response to abusive, threatening, discriminatory, or otherwise inappropriate behavior.

Questions before you book?

Liv is happy to talk through your service, timing, and expectations before your appointment.

Start a Free Consultation

Frequently Asked Questions

Do you require a deposit?

Yes, for all new clients, blonding services, color corrections and appointments longer than two hours. The deposit is applied to your total and secures the appointment.

Are deposits refundable?

Deposits are non-refundable, but they can be transferred once if you give at least 48 hours’ notice.

What is the cancellation policy?

At least 48 hours’ notice is asked. Cancellations inside 48 hours may be charged 50% of the scheduled service, and no-shows may be charged 100%.

What happens if I arrive late?

There is a 15 minute grace period. Arriving more than 15 minutes late may mean your appointment is rescheduled or the service modified, so the next guest’s time is protected.

What if I want an adjustment after my appointment?

Contact Liv within seven days. Complimentary adjustments cover the original agreed-upon service — not a change of mind or a request for a different look.

How do I book an appointment?

By phone or text on (480) 779-0791, by Instagram DM to @livforcolor, or by email. A consultation is recommended for all new color guests and major transformations.

Can you guarantee a color result in one visit?

Not always, and Liv will say so up front. Color corrections in particular may need multiple appointments, because hair health comes before hitting a target shade in a single sitting.